Have you suddenly become the first line of tech support for your parents and grandparents?

You thought it was a great idea to get them their own smartphone and upgrade their entertainment system with the latest Blu-Ray player and Smart TV, but all this new technology has led to moaning, groaning and early-morning tech support calls from your parents and grandparents.

Even if you don’t consider yourself a tech-savvy person, to them, you’re the go-to person when it comes to figuring out how to work the TV and listen to the complaints about the iRobot getting jammed under the sofa.

The Sandwich Generation

Chances are, if you are reading this, you are a part of the sandwich generation – people who care for their aging parents while still raising their children.

You are named this because you’re often squeezed into tough positions, tending to both your parent’s needs and your children’s needs.

And this becomes more evident when you throw technology in the mix. Depending on the nature of your parent’s or grandparents personality, you might have one of the two scenarios happening in your home:

1. Your parents call you with every little tech problem they have. You could be at work or finally settling down for the night to relax when the phone rings – for the tenth time of the day – and your dad is asking a question about his smart TV.
2. Your parents or grandparents feel they don’t want to bother you with their tech problems and will sit at home unable to watch TV or use their entertainment center – sometimes for days – often because they can’t remember just how to use all the various remotes.

Whatever the case is, it’s our job to help our parents and grandparents get hip with technology and give them the independence they deserve.

So, how do we do help parents and grandparents with technology?

One Easy Way to Help With Your Parents’ and Grandparents’ Tech Problems

The SURE Universal Remote app can help alleviate many problems your dad, mom or grandparents might have with their devices.

It’s super easy to install and they will, with a little one-time coaching from you, have no problem using it.

Either send them a direct link to the app by text message and have them add all their remotes to the app, or spend a few moments setting up their smartphone next time you are over and then they will have one remote to control their TV, their entertainment center, or even their robotic vacuum.

Another perk to having this universal remote is your parents or grandparents won’t have problems losing the remote anymore and spending all afternoon searching for it.

With a touch of a button on their smartphone, they can use the app on their smart TV to:

• Launch apps
• Browse content
• Browse the web using the integrated mouse and keyboard

So, instead of having to answer questions about all the different devices your parents have, you can now work on teaching one thing – the SURE Universal Remote app – making it easier for them to understand.

So What Are You Waiting For?

You have a lot on your plate – shuttling your children to school, having meals ready and laundry folded – so why squeeze in another task of being the tech-support person for your family?

Download our app today and spend the time helping your family learn how to use the app to control their devices. You’ll thank yourself when the phone stops ringing and your parents have finally figured out how to use their smart TV, have lost the remote or miss their favorite program because the remote needs new batteries.